Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My job allows me to learn whilst i work, gaining qualifications whilst i earm, My day to day role is a mix of coaching other peoples performance, analysing data to maximise the impact of my coaching and speaking with customers

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have gained nvq's level 3 so far in customer service and team leading

    10/10

  • 3. To what extent do you enjoy your programme?
  • I couldnt ask for more, i earn a normal wage and i am increasing my knowledge and potential every day

    10/10

  • 4. How valued do you feel by Virgin Media O2?
  • extremely, this is measured and shown on a daily, weekly and monthly basis

    10/10

  • 5. How well organised/structured is your programme?
  • fairly, we use an outside training group to help us through.

    10/10

  • 6a. How much support do you receive from your training provider?
  • loadfs, i have contact available whenever i am at work.

    10/10

  • 6b. How much support do you receive from your employer?
  • i am given extra time out of my day to day role and even commission that i would have earned.

    10/10

  • 7. How well does your salary/package meet your costs?
  • my pay is protected

    10/10

  • 8. Are there many opportunities outside of work?
  • yep! Virgin gives us a day out each year, christmas parties etc

    10/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • all of the above


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • try hard!


Details

Degree Apprenticeship

Information Technology

North East

May 2017


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