Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am the Member Services Department Assistant in the Membership Team, which involves working closely with the 600 elected members. I monitor the secure area the elected members use as well as managing their emails. I also update the Group Membership website by uploading documents, photographs and important announcements and adding and removing members. I provide all the administration for the elected members including claiming expenses and document creation. During elections I have to co-ordinate everything from member’s pictures on the website to booking the events and making sure the day runs smoothly. I also provide support to 60 in the National Membership Department to ensure that the team objectives and goals are met. This includes answering telephone calls, help with enquiries, filling, distributing post and any other duties that help the team. Lately I have been helping Lord Myners review for reforming the Group’s governance by producing reports and data metrics.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Communication, I.T and team skills

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love my programme, it has completely enhanced my life.

    10/10

  • 4. How valued do you feel by Co-op?
  • I feel very valued by my employee and also by my work colleagues.

    10/10

  • 5. How well organised/structured is your programme?
  • It is very organised and I am always aware of were I am up to.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I receive as much support as I need. She isn't smothering but always is there when I need help

    10/10

  • 6b. How much support do you receive from your employer?
  • I receive huge support and more from my employer

    10/10

  • 7. How well does your salary/package meet your costs?
  • It meets my costs very well. I hope to progress higher soon though.

    10/10

  • 8. Are there many opportunities outside of work?
  • Yes, I often work weekends too.

    10/10

  • 9. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • Because it's different than just working to any old company. It becomes part of your life. I have amazing opportunities to share my story at other schools to explain to school children what an apprenticeship and the opportunities they bring.


  • 10. What tips or advice would you give to others applying to Co-op?
  • Make sure you know that you want to work for The Co-operative and expain why it is different than any other business.


Details

Level 2 Apprenticeship

Business Operations

North West

April 2014


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