Customer assistant Review

by ASDA

Rating

5.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Helped stacking the shelves, working on the check out and assisting customers finding the products they were after

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have gained a lot of confidence and how to cope under pressure when the store is busy

    7/10
  • 3. To what extent do you enjoy your programme?

    • On the whole the programme was enjoyable but when understaffed it could be stressful

    6/10
  • 4. How valued do you feel by ASDA?

    • The whole team were very helpful and supportive upon my induction

    7/10
  • 5. How well organised/structured is your programme?

    • Usually well organised but as it was only short term not much variety

    6/10
  • 6a. How much support do you receive from your training provider?

    • Was shown around the shop floor and received basic till training any help after this point I could ask for assistance

    5/10
  • 6b. How much support do you receive from your employer?

    • Employer made the time to introduce themselves and was considerate if I needed time off

    6/10
  • 7. How well does your salary/package meet your costs?

    • As I was living at home the salary met my costs fine

    6/10
  • 8. Are there many opportunities outside of work?

    • Some chances to get involved and support the team but generally not many

    4/10
  • 9. Would you recommend ASDA to a friend?

    • Yes

  • 9b. Why?

    • It teaches you how to deal with the public which has been hugely helpful since

  • 10. What tips or advice would you give to others applying to ASDA?

    • Offer assistance to others when they are busy and they will help you

Details

Level 3 Apprenticeship

Customer Service

South East

May 2017

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