Management Information Officer Review

I work as a Management Information officer within Operations Support. My responsibilities generally include using data to produce reports across different areas within private banking services.

My computer skills have drastically improved during my time as an apprentice, especially within Microsoft Excel as this is a programme I use daily for many tasks. As well as that, I feel my communication skills are constantly improving due to the many day-to-day interactions I will have with people from different areas of the bank.

The enjoy the work I Do and I am extremely satisfied with the colleagues I work with, as they are always happy to answer questions and offer assistance. It is also encouraging to see the company's ambition to constantly improve the culture within the work place. In terms of the apprenticeship side of things, I feel it is very general and would prefer a qualification that was more job-specific.

Internal recognition is always promoted in RBS and as an employee I feel very valued with the tasks I am given, however I feel people who I do not have constant communications with may devalue my input because of my young age.

I feel a lot of work and time is put in to the structuring of the programme, and RBS do an exceptional job of inducting new staff into the workplace. My manager and mentor are always checking on my progress and constantly offering any help should I require it.

Support is extremely accessible to me should I need it, and the monthly reviews are helpful in order to give an update on progress to the provider.

Both my mentor and manager are very supportive in both the apprenticeship side of things as well as my day-to-day work. My mentor ensures we have regular catch-ups so he is informed of my progress.

I feel the salary makes me feel valued as an employee of RBS as it is not affected by the 'apprenticeship' status and is in the same band as any other employee under the same level.

RBS offer many learning sessions on a vast subject area. There are also frequent company events that staff will be encouraged to attend. Furthermore, there are opportunities to join clubs through the company as well as volunteer during working hours.

Yes

A large company with an impressive structure that allows for a lot of opportunities for employees, and will always encourage career progression.

I would recommend applicants to take their time with the process and put plenty of time aside to prepare for each stage. Take particular interest in the company's vision and relate this to personal experiences.