Rating

8.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • AML SSC, I am doing quite a lot of different tasks, from back scanning to handling phone calls and dealing with clients who want to get their money back.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I completed GPL, had a lot of opportunities to shadow and learn new skills, in addition, I get a lot of practice while in the office. I usually work on my own, but I am able to ask questions and learn as I go.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Quite a lot as a work experience. Though, the team I'm in is really busy and I have little time to participate in Bank wide events. The team is great, and there are opportunities to work from home so I'm able to deal with personal life better.

    8/10

  • 4. How valued do you feel by NatWest?
  • Depending on my performance. If I do great, I get reward and recognition from the team, I also get a lot support with tasks that I didn't performed very well.

    9/10

  • 5. How well organised/structured is your programme?
  • I feel like I'm able to fallow the course and work quite well. Sometimes it is a little bit overwhelming, but with extra work and dedication I am able to enjoy my work. My current team is split into 4 little teams within and that leaves a team of 1-3 members. We all share work, cover each others backs and happy to support each other.

    9/10

  • 6a. How much support do you receive from your training provider?
  • I have online learning tools, but I can also shadow my colleagues as well. I can always challenge them and receive an explanation. Everyone is really happy to help me.

    7/10

  • 6b. How much support do you receive from your employer?
  • Manager and my colleagues are always there for me to have a discussion and to provide a support on any issues I have. Manager is also happy for me to take part in bank vide events, if they are within reason.

    10/10

  • 7. How well does your salary/package meet your costs?
  • Not complaining. I wish I could earn more, but current salary meets my living expenses. I can fully support myself from what I make.

    9/10

  • 8. Are there many opportunities outside of work?
  • There are very few opportunities outside work currently. Mostly, because after work I feel quite exhausted. But the social clubs available are great and I am thinking about joining one at some point, once I manage my time better.

    8/10

  • 9. Would you recommend NatWest to a friend?
  • Yes


  • 9b. Why?
  • Great place to work, a company that is striving to improve customer services and also own employees working conditions. There are countless opportunities to improve as long as you have a will to do so.


  • 10. What tips or advice would you give to others applying to NatWest?
  • Be your-self. Be demanding, but also open minded. Expect a lot of new things, and changes.


Details

Higher Level Apprenticeship

Accounting, Finance

Scotland

May 2017


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