Rating

9.3/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I'm a waitress for hungry horse do serving customers both at the bar and with food. Dealing with mistakes, complaints and bookings are included too

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I'm more confident than I was before, have more customer service skills and have a wider range of knowledge on techniques for serving food and drinks

    10/10

  • 3. To what extent do you enjoy your programme?
  • I absolutely love it, I've learnt so much

    10/10

  • 4. How valued do you feel by Greene King?
  • They're ok to work for but I feel that the pressure staff are put under to perform too many tasks so that managers can stick to budgets so they may be a good company to work for but they do have their downsides too

    7/10

  • 5. How well organised/structured is your programme?
  • Very well organised, I always know what's happening and what is required

    9/10

  • 6a. How much support do you receive from your training provider?
  • As much as I need and if I need more then she is always at the end of the phone

    10/10

  • 6b. How much support do you receive from your employer?
  • A lot, the manager does his best to help all the staff and provide advice and support where needed

    10/10

  • 7. How well does your salary/package meet your costs?
  • Not applicable, I bike to work so this doesn't apply to me

    10/10

  • 8. Are there many opportunities outside of work?
  • I don't know as I haven't wanted to look elsewhere for work

    10/10

  • 9. Would you recommend Greene King to a friend?
  • Yes


  • 9b. Why?
  • Hungry horse is a brilliant pub and environment to work in with plenty of opportunities to make new friends and form relationships with regular customers who become part of your family


  • 10. What tips or advice would you give to others applying to Greene King?
  • Be prepared to stress! It's not always an easy job, it's brilliant and it's enjoyable but it can be an extremely stressful environment


Details

Level 2 Apprenticeship

Hospitality Management

North West

May 2017


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