Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by Softcat?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend Softcat to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Softcat?
My role as an Account Manager at Softcat is to build relationships with prospect customers and with existing customers. Building these relationships is one of my biggest daily tasks it's done in many different ways, over the phone, email, post, social media and a few others. Being an Account Manager I am here to inform customers on how we can help them not only with their IT and how they procure it but how we can help them grow and move forward as a business. This can be done by aligning various resource to them, informing them of any new technologies, vendors etc.
Yes, from a qualification point of view I am currently working towards an ICT Professional Competence qualification and an ICT Systems and Principles for IT Professionals qualification. Whilst being at Softact I have learnt and developed various skills from how to correctly format an email or letter to how I can be the most affective account manager possible.
I enjoy every aspect of my role! I enjoy coming to work because of the people I work with and the customers I speak to. I am on a great team who are very supportive and easy to get along with. That also goes for the whole company everyone is really easy to get along with, if you ever need any help or support they'll be there. When it comes to culture, no one does it like Softcat! Everyone works very hard, it's fun, enthusiastic, it's everything that you want a workplace to be. In terms of meeting my expectations, in some areas I lacked a little but some other areas I exceeded the expectations. I have enjoyed so much and will continue to enjoy it until the day I leave.
I feel very valued, anything that I struggle with there is someone to help and anything that I achieve is always commended.
Very well organised / structured.
Loads, always there if any help or support is needed.
All the support I require and more.
I'm comfortable each month.
Yes
Because everything about Softcat is great. The work ethic to the Softcat community and most importantly the culture that is at the heart of Softcat.
Make sure you do everything to get the job!
Details
Higher Level Apprenticeship
Information Technology
North West
May 2017