Customer service associate Review

by Allianz

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customer service associate handling calls from customers purchasing brand new cars from a showroom and insuring them with the best car insurance suitable for them

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Brushed up on communication skills and numerical skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • Thoroughly enjoyed speaking to different members of the public with different stories about their new purchases

    10/10
  • 4. How valued do you feel by Allianz?

    • Very valued. Provided thorough training for two weeks and provided a free hot drinks machine

    10/10
  • 5. How well organised/structured is your programme?

    • Very structured and thorough as the details of customers are confidential and could put people at risk so no room for error in training

    10/10
  • 6a. How much support do you receive from your training provider?

    • A lot of support was given with phone calls and brochures to help along the way and personal one to ones

    10/10
  • 6b. How much support do you receive from your employer?

    • A lot of support as we were reviewed monthly on our work and efforts and had personal one to ones to express any concerns

    10/10
  • 7. How well does your salary/package meet your costs?

    • Could be more as everyone would like but suitable going rate

    10/10
  • 8. Are there many opportunities outside of work?

    • Yes loads of activities and on site gym and shower

    10/10
  • 9. Would you recommend Allianz to a friend?

    • Yes

  • 9b. Why?

    • Good respected company to work with and value their customers

  • 10. What tips or advice would you give to others applying to Allianz?

    • Go for it. Excellent company and work opportunities to go higher

Details

Gap Year Programme

Information Technology

Central London & City

May 2017

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