Apprentice Review

My Job title is RM assistant which includes assisting the rlationship manager in their day to day duties. Some of my day to day duties include checking excess reports and making sure instructions from the day before have been actioned. Interactions are based alrgely on email, where I email colleagues and clients.

I have been on a few courses since I have been here and have some lined up for the next few months. Credit skills 1 and customer service. I have lined up a PM analytics course, credit skills two and a Taylor Wessling bootcamp. I have learnt a lot about how to deal with customers and the basics around abnking

The work is very interesting. I move around a lot in different teams within real estate, this does mean i do not necessarily have enough time to develop a great relationship witht he team, however, so far they have all been very nice and friendly. The work side of the apprenticeship is really good, however I feel like the qualification itaself and the syllabus it covers is a bit irrelevant to my day to day job.

The RBS group refer to us as their future. I do feel well valued within the group and I feel like people want me to do well and will help me when im struggling.

The structure of the programme is very good, however, I feel like it could be more organised in the sense that all units should have been written by now. I have found that I had an additional unit in January which I couldnt do because it wasnt written, therefore, I have had to reschedule it.

I do receive a lot of support so I can go to anyone at BPP and they will offer me support. My assessor is really helpful, she knows what stage of the course we should be at and really makes me feel like she cares.

My Employer give me so much support. Whenever I am unsure of anything I can ask them and they will help me out straight away. I have been given a buddy and 2 menotrs so I know I have many people I can go to about diffeent things.

Travel takes a massive chunk out of my salary. London is a very expensive place to work and being young the social life is booming, but I have deinfinely got to keep track of how much I am spending as every month so far I have struggled for money towards the end!

There are lots of different opportunities, volunteering days are in abundance. I have been on one already and have another coming up soon. There are different sports clubs liek squash but I havent been to any yet.

Yes

RBS are really friendly, really helpful and I definitely feel confident that they have my best interest in the front of their minds. I feel like they want me to do well which makes me feel even better about my working day.

The application process is very long, so make sure you prepare well and know what you are saying. You will not be able to blag your way through it! I was worried about settling in as it is very different to school life, but straight away I felt accepted and part of the team.