Chilled Associate Review

My day began communicating with managers and other senior members of staff which appointed me to a particular section of the store. From here, I was trained by a more experienced member of staff so that I could begin learning the ropes of each department.

I have been trained on the item lookup scanners, which have the pricing and location of items within the store. In addition to this, I have built my confidence and customer service skills whilst training on the ship floor. It was great to meet new people every shift I was in, as the team was so extensive. It was great making conversation with people from all walks of life.

It was really interesting! It was such an amazing opportunity to have a taste of each department and discovering my strengths and weaknesses in the role. From this discovery, I could then begin to build my confidence and experience in the role. Furthermore, it was a fantastic insight to the team at ASDA - I got to meet most of the team and find out about progression and opportunities in the team.

I felt a very valued member of the team. Everyone was always willing to give me a helping hand, especially if I was struggling. Despite the store being consistently busy, staff were able to set aside time to assist and support me in my role so that I felt more comfortable. In addition to this, it was great being given the opportunities to discover my hidden talents as I got to move around the store regularly.

It was very well structured, each day I would be given set goals in the department I was working in. I was set hourly goals for completing home delivery orders as well as restocking departments. I was rotated regularly to give me experience across the store.

I had continous support on the course, I was constantly in communication with the senior members of staff in each department. They were very willing to help resolve any issues or queries I had. They gave me clear instructions and targets to meet in the department I was working in, which helped to constantly motivate me in my role.

The same applies for the employer, managers and senior members of staff were always on hand to assist me if I became stuck or struggled. However, when in a difficult situation I always knew the colleagues around me were happy to help me. It was great getting tips on how to perform the role efficiently from those members of staff who had been in the roles for a considerable amount of time.

The salary is fantastic, as well as a generous discount scheme after 6 months. I also got paid extra for doing overtime and bank holidays. It is very competitive in comparison to other employers I have worked for, so this was an excellent perk to the job.

There were many opportunities outside of work regarding charitable events which ASDA consistently promote in their staff room. I really enjoyed getting involved in some of these events and helping those in need.

Yes

There is fantastic opportunities within the job to progress and try new experiences. The salary is competitive and there is consistently support from all members of the team if you are struggling. The hours are very flexible also.

Be yourself, be confident and a team player! Always get stuck in and try your hardest. Don’t be afraid to ask questions if you are unsure, the team is always friendly and happy to help you!