Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by McDonald's?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend McDonald's to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to McDonald's?
My role at McDonald's involved cooking and cleaning, as well as occasionally running the till. I had to fry burgers, put the burgers together, and also fry fry french fries, as well as make salads and ice creams. My cleaning role mostly consisted of mopping up and cleaning up the bathrooms.
Working at McDonald's has given me a multitude of new skills. It has helped to build my culinary skills, because seeing how burgers are cooked and doing it myself, as well as with other food items, it has allowed me to become more adept at cooking. Additionally, my communication skills have been built because I have been able to interact with my colleagues and my customers.
I really enjoyed the programme because I received a lot of support from everyone I worked with, and they also made the job fun for me. Working on a regular basis with very friendly and dedicated people led me to enjoy my work more, and enabled me to make connections which I will undoubtedly have for the rest of my life.
I felt very valued by McDonald's. Within my first month, I was awarded with the "Employee Of The Month" award, and continually progressed, even being left to manage the store on more recent occasions. I was also rewarded with extra pay on certain days if I worked well, and received salary increases regularly.
It was very well organised and structured. As McDonald's is a transnational corporation, the programme has been in place, and is quite good, for quite some time. I intitially had training in my first two days, and was continually supported through my first month by being given a "big brother", who would answer all my queries, and help me whenever I needed help.
I received an imeense amount of training from my provider. As I was designated a "big brother" by McDonald's, I was supported in everything I required help with. The cooking aspect proved quite tasking, especially using industrial grade machinery. I was a bit unsure of how to use these machines, but my "big brother" really helped me with everything and taught me how to use anything I was required to use.
McDonald's themselves didn't maintain contact with me as much, because everything went through my mentor, or "big brother". This, however, did not stop them from providing me with contact details, and giving me a full guide on being able to get in touch with them on the off chance that my team was unable to help with any issues I was having.
The salary was quite good, and it covered my travel costs, as well as the occasional living cost. I was, however, living at home, and therefore not paying rent. This may be a factor for some others that needs to be taken into consideration. Since I lived at home, and lived quite close to my establishment, it was easily covering the cost of travel for me.
There are lots of opportunities outside of work. McDonald's regularly holds staff events, which allow us to get to know our team, and spend time with them outside of the work environment. This is also aided by being able to take lunch breaks with one other staff member, allowing you both to get to know each other during your break.
Yes
McDonald's provides you with insight, and some key skills that can be transferred to other jobs. They also, however, provide the opportunity to progress within the company, and make sure to let you know that your effort is recognised and rewarded. If you work hard, your work will most certainly pay dividends.
I would tell you to make sure to be yourself, and make sure you enjoy yourself through the interview process. Although you will be nervous, and will try to go over the top to impress them, they want to know who you are, and how well you will fit into the company. So, in the long run, it will really help to just be yourself.
Details
Level 3 Apprenticeship
Hospitality Management
Central London & City
August 2017