Duty manager/team leader Review

On my shifts I would be duty manager, I would give team players their job role for that shift what I think they were most suited to. At the start of the day I would count the safe and do start of day on the Aztec system, Also at the end of the day I would count the tills and do end of day on Aztec and if necessary do the banking. On the Monday the beer delivery would come I would stock rotate and put this away. Through the week I would also upload information from games take onto Aztec of how much money we took from that week from the bandits. If there was any jobs needed logged on pulse I would also do that. On a Wednesday I would do the beer order which would arrive the following Monday.

I have learnt a lot from my course as I didn't know the Aztec system and only had very basic computer skills. Everything I knew about leading the perfect shift I have improved on .

I loved it, everything about it. It was flexible to work around my busy work schedule. Help was always on hand. I could meet up for help anytime if I needed it. I enjoyed putting what I learned into action and was great to see how everything it was learning was working and I was shown such appreciation for my hard and good work.

This is the only part I'm not happy with. Greeneking as s company don't look after their Staff, at least not at the Woodmans Arms! We always had to work understaffed really understaffed and overworked. Greenking did not look after any of us as a team. They sold the business and didn't tell us until six days before closing then didn't even tell us if we would have s job with new owners or even who they were.

I have now finished but I had great help and everything was well organised months in advance so I could plan and learn and bd ready with what I needed.

My training provider was excellent, Julie Byrne. She was great by helping me with the things I needed most she gave me slot of time, was always available if needed by phone or meet up.

Greeneking didn't really give me any support st all but my general manager was great and had sat with me going through things also teaching me what I needed to know.

I didn't have any costs.

There are a lot of jobs which I could apply for now as I've completed the team leader course which applies to any business.

No

As I have already said they treated us fairly disgusting. They didn't give us any information or help when they should of told us what was going on. We had a right to know they had sold but they only gave us six days notice and wouldn't tell us even after asking them, who the buyer was and if they wanted to keep any of us on.

No to work for them.