Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Working in the supply chain workforce my task was to assist the supply chain assistants by taking phone calls, entering product information into spreadsheets, shadowing the assistants in order to understand fully how a large supply chain operation efficiently works and maintains itself. I answered calls from customers, from distribution centres and from other internal departments. I had access to the supply chain system and attempted to answer customer questions using the system where I had the opportunity to

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I improved my communication abilities and became more confident and comfortable in my own role. Furthermore it also gave me some useful exposure to the working world, particularly in a large organisation like Morrisons. I attained a more extrovert persona as a result of the outgoing people I was working alongside. My interest in working in retail and more specifically supply chain has increased due to completing the work experience.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoyed the work experience to a great extent. I met some really inspirational people and made some good friends. I am still in touch with some of my co-workers. The work was varied and exciting although it was administrative based which I expected for such a junior position within the enterprise. I had to travel 4 miles every day and I am unable to drive, due to my age, and therefore I had to rely on public transport. This was a slight hindrance but no fault of Morrisons, just a personal issue.

    8/10

  • 4. How valued do you feel by Morrisons?
  • I felt like Morrisons took a genuine interest in my personal development as an employee and as a human by providing me with regular catch-ups with my supervisor and assigning me a mentor outside of my reporting structure. Moreover doing the role I felt like I was learning new skills and gaining priceless experience into the working world.I left the experience with a better mindset of supply chain enterprises which ultimately influenced my pursuit of working there again, given the oppurtunity

    10/10

  • 5. How well organised/structured is your programme?
  • Extremely organised; the training programme was very structured and I was consistently given enough time and space to shadow and learn from other members of the workforce even during particularly busy periods of the day. The training initiative was also extremely flexible and if I took a particular interest in something Morrisons were able to tailor the plan and adjust their focus to fit my interest and development needs as an employee, giving me valuable insight into the working world, its conventions and overall ideology

    9/10

  • 6a. How much support do you receive from your training provider?
  • I kept in regular contact with my supervisor and felt supported throughout my programme. I had daily phone calls with the training provider and they asked me in detail to describe my experiences, issues as well as general well-being. Occasionally the meetings felt slightly rushed due to time constraints as a result of busy periods however I did feel like they took a legitimate interest in my day to day welfare and if I had felt unhappy or neglected by Morrisons and from my personal experience with them I felt like they would be willing to intervene and assist.

    10/10

  • 6b. How much support do you receive from your employer?
  • I felt like I received a great amount of support from my employer, particularly with how detailed and extensive my training programme was and the regular catch up sessions with my line manager where they took a honest interest in how I was progressing and how I felt regarding the various activities and tasks I was given. My mentor was available for a meeting whenever I saw fit,and he was willing to do these either face to face or over the phone dependant on time constraints. The support I received certainly put me at ease and no doubt aided my well-being and comfortably helped me through the experience.

    9/10

  • 7. How well does your salary/package meet your costs?
  • The salary itself was decently workable, but I had the advantage of living with my guardians at the time. Personally if I was paying rent and bills I may have struggled to meet my costs with the salary I posed with. However despite this I saw the work experience as a great and priceless opportunity and it was for a limited time so in my opinion the sacrifice was worth it for the end results of a valuable insight and understanding of employment. I paid for travel costs with the salary I was on the money left over was not a lot but considering it was a work experience any sort of salary is welcome for the valuable knowledge and skill I was gaining

    9/10

  • 8. Are there many opportunities outside of work?
  • Yes. There was a very active social aspect to the position due to the fact we were located in Oxford City Centre, and the face the team I worked with were very outgoing and extroverted. We went on social events and meals after work. I also made many friends and remain in contact with some of them for general advice and help regarding work and school. There was also a football game arranged by the department and I attended this, it was really fun and certainly helped after a long day of work. This was great at building working relationships and building my confidence not only as an employee but also as a person.

    10/10

  • 9. Would you recommend Morrisons to a friend?
  • Yes


  • 9b. Why?
  • Morrisons are a large employer with lots of opportunities for development and career progression as well as general training as an employee of a joint workforce. They take a honest and legitimate interest in you as a person and employ like-minded people whilst making sure no-one is felt neglected or unsupported, but giving personal space where it is needed. I was very impressed and satisfied by the work experience programme as a whole. The structure and detail to the day to day schedule was amazing. There is also a very active social side and lots of opportunities to build working relationships fellow employees.


  • 10. What tips or advice would you give to others applying to Morrisons?
  • Be yourself; don't hesitate to apply and enjoy the experience. Do not be shy to go with your own personal development plan and ideas for progression, they are more than willing to listen and adjust their schedule to fit your interests and progression needs as both an employee and person. If you are an ambitious and open minded person looking for career and social skills progression or if you are someone who just wants to work for a friendly employer who takes interest in their employees then Morrisons is no doubt for you


Details

Work Experience

Customer Service

South West

October 2017


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