Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by Dixons Carphone?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend Dixons Carphone to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Dixons Carphone?
My role within Currys PC World was a "Sales Associate" this meant I had to perform general tasks around the shop such as restocking shelves, setting up displays as well as assisting customers with any issues or complaints. Furthermore I was required to take part in a variety of activities and programmes that would give me an insight into the workplace, for instance I was shown how CCTV and security worked.
During my time at Currys PC World I learned and developed a variety of skills and abilities. For example I improved upon my social and people skills as I often had to deal with customers and had to cooperate with fellow colleagues and members of staff. Furthermore I improved my work ethic as day in day out I had to work very hard and with great efficiency, the consistency of this no doubt flourished my skills . Likewise I significantly developed my behaviour as in the workplace I was expected to be polite and sincere and the regularity of practising this really set the foundations of my work orientated behaviour.
My experience at Currys PC World was to a certain degree quite enjoyable as a variety of the programmes and activites set forward by my manager were very engaging and interesting, such as the aforementioned CCTV exhibition which I personally found very intriguing.Furthermore the staff and managers alike were very polite and down to Earth people, which for me really made my experience all the more delightful.
Currys PC World valued me very highly and always put my contentment and safety first. I was always given appreciation and recognition from the workforce as a whole. Furthermore my involvement and engagement in activites was authentic and I really felt like I was a part of the team. However during peak times when there was a high inflow of customers I often found myself somewhat neglected and I felt like a burden to the team. Nonetheless I found myself very valued by Currys PC World
From the get-go my programme was comprehensively and adequately structured. This was as evident in the fact I almost always had a task to do and these tasks were always varied and left me with a sense of achievement and satisfaction; I felt like I was doing something with a true purpose. Furthermore throughout my time at Currys PC World my induction and general training was seamlessly orchestrated without compromising any knowledge or information. This is not to mention the support and clear line of hierarchy within the shop itself as I never found myself confused.
My training provider/mentor at Currys PC World was very polite and genuine even when I was confused or in need of help. From day one, she provided me with the necessary tools and support for every task and I never felt like I was being "fed with a silver spoon." Moreover she was very approachable and friendly, so asking for guidance was convenient and easy.
My manager, likewise with my training provider,was very polite and friendly when assisting me and always took into consideration any of my problems, complaints and suggestions. However unlike my training provider, my manager wasn't always available and therefore at times I felt like a burden, but this was understandable as he was a manager and had more important responsibilities.
As it was a work experience, there was no salary or wage, and since the establishment was local, all travel,living and daily costs were absent or relatively low. However for what was given, a priceless and invaluable insight into the working world; its conventions, hierarchy and conduct. For this the programme was well worth it and very satisfactory.
Outside of work there was very little opportunities, which is very common with work experiences. However there were exceptions. For instance there was a company picnic at a nearby park which not only gave me the opportunity to personally interact with employees and socialise, but it also provided variety and enjoyment to my experience. Furthermore, after my week my training provider showed her interest in possibly employing me in the future
Yes
I would recommend Currys PC World to a friend as for me the programme was very satisfactory and adequate as it met and exceeded many of my expectations going into the experience; it was enjoyable, varied, well structured and had a very open and approachable atmosphere. However above all it gave me a valuable insight into the working world and gave me an idea of the duties and responsibilities a worker has and how he/she should behave and act, and for this reason I would heavily endorse Currys PC World
If any one is looking to apply to Currys PC World my advice would be to be prepared for a week of engaging work and activites as well as go in with an open mind to the hierarchy and conduct within the workplace. Furthermore I would advise when applying and subsequently working to be very professional and well behaved as the staff are putting a lot of effort to host you and so in order to show your dedication and respect I would recommend being courteous and well mannered as it may just land you a job!
Details
Work Experience
Customer Service, Information Technology
South East
November 2017