Business Support Apprentice Review

My role involves me helping my client facing colleagues on a day to day basis. I answer phone calls on their behalf and take any messages from any of our clients. I also help out by formatting important documents. I also help organise meeting and any events.

I have learnt a number of new skills. I have learnt how to properly format important documents for my client facing colleagues. I have developed my team building skills. I have also learned about all the different systems that we use

I really enjoy my programme. I like that it is all module based and that I have a lot of support from my BPP assessor and my line manager. Having a buddy has also really helped as I am able to ask any questions and knowing that they have been through this process themselves help.

I feel very valued by KPMG. All the staff are very friendly and helpful which has made my job a lot easier. I also have meetings with my line manager every so often to talk about how I am progressing and what I would like to potentially go onto do within KPMG.

My programme is very well structured. I get 7 hours study time a week, which is very helpful as I can spend this time working on my modules as we do not do exams in Scotland. I like how the modules are structured and the time that we have between each one. I also like the face that I get feedback from my assessor on my module once I have completed it.

I get a lot of support and guidance. They have an online learning tool which has all the course notes and the task books on it. There are also recordings of someone going through the course notes and explaining them in more detail. I also know that I can contact my assessor at any time and ask any questions.

I receive a lot of support from my employer. My line manager ensures that I get my 7 hours of study time a week. My colleagues also help me by showing me where our kpmg information is kept for any of the tasks that I have to complete. I know that if there are any problems I can speak to my line manager.

It meets it. I am still living at home at the moment but my salary defiantly meets my travel costs each month. I don't have to spend any money on my lunch which is good as kpmg gives us a lunch allowance for each day, however sometimes I do go over this balance. The location of my office is really good as I don't have to travel for ages to get into work each day.

I have been to a company tax event recently, which was really interesting. The location of the Aberdeen office is in the town which is very handy for going into town to complete any errands. Before I got this job I had just left school. I did have a place at collage so I would of taken that if I hadn't of gotten the job.

Yes

KPMG are a brilliant company to work for. They make sure that they can support you in everyway possible. Their apprenticeship programme is brilliant and it can lead onto so many different things in the future. They don't treat you any differently because of your age, qualifications or the programme that you are on. Everybody is equal at KPMG.

Take your time while doing the application. It might seem difficult but it will be worth it in the end. There are so many different opportunity's waiting to be looked into, so if you don't really like one particular side of the job there's always an opportunity to go into more depth on the side that you do like. Everybody was really kind and friendly and very helpful at kpmg.