Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My job role is a sales assistant, my day to day jobs include helping and serving customers while also offering SAS, savers active sales. I also help to maintain the stores cleanliness and helping with setting up promotions and with deliveries. I love the various tasks i have been doing lately and would highly recommend this for future apprentices too as you learn lots of different skills when changing jobs each week. I would help it's been really good doing the different jobs i have done so far personally.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I think i have learnt a lot of new skills, such as handling money, processing payments, customer service and stock availability. i have also learnt how to use a hht for things such as picking lists, tag requests, 100% price checked and product enquiries. I would help it's been really good doing the different jobs i have done so far personally. I have enjoyed learning all my new skills too and would love to continue learning in the future.

    8/10

  • 3. To what extent do you enjoy your programme?
  • i really enjoy my programme as i get to work with a great, friendly and professional team, there is always something to do so i can keep busy and meeting all different types of people that come into the shop. There are parts of the programme which are not as enjoyable but this comes with most jobs and work forces. I think you need some of the bad with the good because you appreciate the nicer jobs you get then when you do get them. Overall I am pretty happy.

    7/10

  • 4. How valued do you feel by Savers?
  • i do feel valued at savers as i am always praised for my hard work and motivated to do better each day by colleagues. i am always involved with tasks and projects as everyone works hard together as a team to make it as successful as possible. Overall I feel pretty valued, we have a lot of chats with the store team and we learn about each other's likes and dislikes so it's nice to have a team like that as i feel i can ask them for help as well now.

    9/10

  • 5. How well organised/structured is your programme?
  • On my induction everything was prepared for me, everything was explained and ready for me to start, all the coursework i am given is explained so i understand what i have to do, the meetings are set up for once every month. I would say that overall the structure of my apprenticeship is pretty decent and i would highly recommend it to any who is thinking of joining an apprenticeship scheme at a supermarket or something similar, although the money isn't too good, it's usually the same for all apprenticeships anyway.

    8/10

  • 6a. How much support do you receive from your training provider?
  • I receive a lot of support and help from my training provider, if i have any problems i have a way of contacting her in-between meetings to ask any questions, and on visits we will go through any work completed and if any need improving talk through it. i would definitely say that the support i have been given has really helped me boost my confidence working at Savers and i would go to any of the staff members and/or managers and supervisors if i had problems in the future.

    8/10

  • 6b. How much support do you receive from your employer?
  • All the other members of staff are very supportive and helpful when i am ever stuck on a task, by suggesting ideas or explaining things to me, whenever i need assistance they will be there immediately to help. Similar to what i said above, i would definitely say that the support i have been given has really helped me boost my confidence working at Savers and i would go to any of the staff members and/or managers and supervisors if i had problems in the future.

    8/10

  • 7. How well does your salary/package meet your costs?
  • The salary is a decent amount for someone who has just left school as it is enough to pay for board to parents for living costs, since busses and taxis are cheap the travel coats are affordable, i think the salary definitely meets and covers costs as long as you can handle your money and don't spend it all at one time. Most apprenticeship wages are low compared to full time staff members so there's always a downside with that but generally it's pretty good at Savers for an apprenticeship. It would be difficult to live off however.

    7/10

  • 8. Are there many opportunities outside of work?
  • As savers is a supporter of the charity Marie curie, we do activities to raise money for them, along with deals and discounts for gyms and shops, savers is a great place of work for classes and clubs outside of work. I enjoy the opportunities that my co-workers give me as we spend time together having drinks out in the local pubs/bars which is nice as we all get to know each other and the atmosphere at work is generally better as we're all friendly with each other then.

    8/10

  • 9. Would you recommend Savers to a friend?
  • Yes


  • 9b. Why?
  • I would recommend savers to a friend as they are a friendly and trustworthy company, all employees for the company are welcoming and kind. Savers also supports you and gives you many social and training opportunities. It's overall one of the best apprenticeships i have seen compared to others i have seen online and looked into when i was looking before applying to Savers. I would say that the support has been pretty good, you are made to feel like another member of the team too which is nice and everyone is very friendly and helpful.


  • 10. What tips or advice would you give to others applying to Savers?
  • Make sure your cv is up to date, be confident and relaxed. Everyone is friendly and supportive so you'll always have someone there for you, you are given full training on your induction so you won't have to worry about being thrown straight into it. Ensure you look into Savers as a company, perhaps look into their morals/motto and support system. I would say to ensure the costs of the apprenticeship would cover your monthly outgoings too as this may not be the case if you live on your own or rent for example.


Details

Level 2 Apprenticeship

Customer Service

West Midlands

January 2018


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