Client Service Advisor Review

My day-to-day job role includes preparing documents, eg. submissions/renewal reports, to go to the client or to the market. I also fill out spreadsheets and help people on my team with different tasks.

Prioritising is a key skill that I have developed, as well as many others that I had before, for example, being organised. I have also developed my professional skills such as writing emails to clients.

I thoroughly enjoy the Aon Apprenticeship Scheme as I work as part of a friendly and fun team and also learn a lot from everyone around me. I like the fact that I am gaining a professional qualification at the same time as working.

I feel valued by my manager and team, especially when I work with different people on different tasks when they are busy.

The programme is well structured and we have a clear revision plan leading up to our exams with a lot of support from an external training company and also people at Aon.

I receive a lot of support from my training provider and I always have access to support when needed.

I receive a lot of support from my employer. My manager and members of my team are always willing to explain things to me if I do not understand them. When we started at Aon, all apprentices were asigned a 'buddy' and a mentor to give us a different person to talk to if we need help.

My salary just about meets my living costs as travel takes up a large amount of it and London is very expensive.

There a some opportunities outside work, such as charity events and socialising with the team.

Yes

It is a very beneficial scheme where people can learn and work towards widely-recognised qualifications while earning and working. A lot more is learnt by being practical and doing the job and this helps when revising for exams.

I would say to research the company before the assessment day, try to think of examples of situations you have been in that show certain skills and also to relax during the interview.