Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by British Gas?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend British Gas to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to British Gas?
I take calls from customers and do the written side of the apprenticeship work.
Customer service and working with people I don't know that well.
I enjoy taking calls and talking to customers.
I just feel as valued and any other customer service representative.
It's structured well but there is no set time for us to do written apprenticeship work.
Enough but I sometimes feel stuck with my apprenticeship work.
Enough but I sometimes feel stuck with my apprenticeship work.
Very well, the salary exceeded my expectations.
I have heard of other people within the company doing activities outside of work but no, none of my apprenticeship team have asked to get involved.
Yes
I feel as though I am treated well as an employee, I receive a fair salary, a fair amount of breaks and I just feel as though Centrica British Gas generally look after their staff.
I would advise it. It's a good place to work.
Details
Level 2 Apprenticeship
Yorkshire & The Humber
February 2018