Claims handler Review

by Direct Line

Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Talking with customers to get their claim resolved

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, i have improved my communication skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • One of the best jobs ive had

    10/10
  • 4. How valued do you feel by Direct Line?

    • A valued employee

    10/10
  • 5. How well organised/structured is your programme?

    • Very well

    8/10
  • 6a. How much support do you receive from your training provider?

    • enough support

    8/10
  • 6b. How much support do you receive from your employer?

    • enough support

    8/10
  • 7. How well does your salary/package meet your costs?

    • Fine

    9/10
  • 8. Are there many opportunities outside of work?

    • Yes

    7/10
  • 9. Would you recommend Direct Line to a friend?

    • Yes

  • 9b. Why?

    • Great company and people who work there are amazing

  • 10. What tips or advice would you give to others applying to Direct Line?

    • Confidence

Details

Level 2 Apprenticeship

Central London & City

February 2018

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