Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by Co-op?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend Co-op to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Co-op?
I’m a team manager for the Coop my day to day role is leading the team to achieve key targets and maintain a high standard of customer service
I’ve learnt about new skills which have being useful on occasion I’ve developed better communication skills when dealing with the team
The programme is somewhat lacking challenge for myself and I find sitting with an iPad more tedious then anything there seems to be no bridge for a practical learner such as myself
Currently I feel completely neutral towards my value to the company I can not decide
The organisation is definetly lacking and the communication always seems difficult
The support is always there but I’ve chosen not to use it as I’ve felt completely okay in dealing with the challenge
I’ve had regular contact with the employer regarding the apprenticeship but again not asked for support as I’ve felt ok
My costs are somewhat limited but I receive no support with my travel when having to go to Manchester which is a 125 mile round trip for myself
The opportunity outside of work is ones we create ourselves working with charities which is very rewarding
No
The current climate at the Coop is trending towards cutting everything back and simplifying procedures the constant removal of hours is putting too much strain on the store teams
Be yourself and show that you care the Coop is definetly all about the customer
Details
Level 3 Apprenticeship
Customer Service
Yorkshire & The Humber
February 2018