Retention Consultant Review

by Direct Line

Rating

4.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Normal job on the phones, three and half off every week for studying.

    1/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Not in regards to the course at all, the work however at Direct Line is Brilliant.

    6/10
  • 3. To what extent do you enjoy your programme?

    • I don't, none of us know what we are doing. Our course leader just randomly resigned after leaving us with out of date study material.

    1/10
  • 4. How valued do you feel by Direct Line?

    • Very Valued

    10/10
  • 5. How well organised/structured is your programme?

    • It's an absolute shambles.

    1/10
  • 6a. How much support do you receive from your training provider?

    • None at all.

    1/10
  • 6b. How much support do you receive from your employer?

    • Loads.

    10/10
  • 7. How well does your salary/package meet your costs?

    • Covers everything with enough left that I can save money.

    10/10
  • 8. Are there many opportunities outside of work?

    • Not really.

    1/10
  • 9. Would you recommend Direct Line to a friend?

    • Yes

  • 9b. Why?

    • Because it is an amazing, engaging workplace.

  • 10. What tips or advice would you give to others applying to Direct Line?

    • Get applied, get stuck in.

Details

Level 2 Apprenticeship

Business Operations

Yorkshire & The Humber

February 2018

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