Apprentice Client Service Advisor Review

My role is a client service advisor within Insurance Broker 'Aon'. In this role I provide support to my team in servicing the day to day insurance needs pof our clients. I analyse risk exposure information adn create presentations to send to insurers to create a bespoke insurance programme that best manages and transfers our client's risk.

I have learnt a range of new skills relating to the insurance market and how it works. I have also developed my interpersonal skills and how to interact and socialise in a professional environment. I have also been studying towards my professional qualification which is also teaching me aspects of the insurance market that I may not know otherwise.

I have really enjoyed my entrance into the world of work. My team is very supportive and I enjoy the environment that I am in. I also enjoy the industry that I am working in as I find it very interesting. I am also very impressed with the benefits and support that Aon provides.

I feel very valued by Aon, they have provided the apprenticed with many perks and little bonuses that make you feel appreciated for the work that we do. My line manager and team have also been amazing and made me feel like such a valued member of the team from the get go. they always give me feedback and tell me when I do a good job through regular meetings and catch ups.

I feel that the actual qualification programme is very well structured however the when I initially entered my job role i felt like there wasn't much for me to do and I did really have a course of learning. I would just be handed the odd job and have it vaguely explained. This has improved now that I have more experience but initially I didnt feel very well guided.

I receive a lot of support from my training provider. She is always quick to respond to queries and any problems I am having. She is also very helpful when it comes to my apprenticeship and has guided me through what I need to do to pass the various modules and standards I have been set.

I receive a great deal of support from my team and colleagues, they are always there to help me with work and with any questions I may have. Aon also provides a great HR service that I could contact if I had any issues that I wanted to keep anonymous and away from my immediate colleagues.

My salary package is very competitive and certainly meets my costs as of now. However if I was wanting to move out of my home and find a place to live on my own, I think paying for rent and food would leave me little disposable income for luxuries and to pay into my pension.

There are lots of events that I have been invited on with insurers and colleagues. These could be social or corporate events that allow networking and me to develop my knowledge. I have also been involved in running some careers sessions for high school students.

Yes

They are very employee focused and make sure that you feel included and part of the Aon brand. They offer extremely competetive benefits and salary which is really good for someone starting out in the world of work. They offer lots of opportunities and support to help you progress and develop into a stronger employee and give you the skills and support you need to become successful in the industry.

Aon do not require you to have lots of industry knowledge when applying for the apprenticeship role. My tips would just be confident and professional. Prepare for your interview and assessment centres like you would prepare for an exam. Show that you interested and that you really have a desire to work. Act how you would like one of your employees to behave on an interview if you had your own business.