Applications Support Analyst Review

As an Applications Support Analyst, I deal with incidents on a day-to-day basis whilst monitoring applications.

Qualifications I have gained is the ITIL Foundation. I have developed new skills in Java and SQL.

I enjoy the work that I do on a day-to-day basis and the team I have around me as they provide experience which I can benefit from. The training courses are good because I am always learning something new and can potentially apply the learning to my work.

I feel valued by CGI as I am praised by managers when exceeding expectations (either by email or internal recognition - APPLAUD).

A spreadsheet was provided with all training courses over the period of two years.

I receive support from my assessors once a month when I have my monthly meeting.

I receive the expected amount of support from my employer from line manager. They have told me numerous amount of times that if I need anything, to contact them.

My salary meets my costs.

There are events that do happen outside of work which I partake in.

Yes

I would recommend CGI to a friend because they are a great company to work for (in terms of learning through training courses and the work) and they provide many benefits.

Have an interest in the IT industry.