Customer Service Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customer Service Deal with the customer requests Customer inbound and outbound calls Wip sifting and offshore projects handling customer requests

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Time management Stakeholder management Change management

    10/10
  • 3. To what extent do you enjoy your programme?

    • I am enjoying a lot as I can access different areas.

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I am feel proud to be part of Lloyds Banking Group

    10/10
  • 5. How well organised/structured is your programme?

    • It's very organised and I am having regular meetings with my Apprenticeship Trainee.

    10/10
  • 6a. How much support do you receive from your training provider?

    • She is very supportive and every time helps me.

    10/10
  • 6b. How much support do you receive from your employer?

    • Full support.

    10/10
  • 7. How well does your salary/package meet your costs?

    • It's okay not too much.

    6/10
  • 8. Are there many opportunities outside of work?

    • I have not tried at the moment.

    6/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Lloyds Banking Group is a good place to work and offers different work sites.

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • I'll suggest to apply for Apprenticeship program.

Details

Level 2 Apprenticeship

Finance, Business Operations

North West

March 2018

View More Reviews
Recruiting? See how we can help you