Fraud Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers over the phone dealing with complex fraud and dispute cases, investiagting and using effective questioning

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, the apprenticeship has helped me put myself in the customers shoes more and better understanding of how to deal with certain situations

    10/10
  • 3. To what extent do you enjoy your programme?

    • It is really enjoyable

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • Very valued by the way i am treated and supported

    10/10
  • 5. How well organised/structured is your programme?

    • Very organised

    10/10
  • 6a. How much support do you receive from your training provider?

    • [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is really supportive and helps me with any questions or queries i have, also helps me deal with any struggles on the programme

    10/10
  • 6b. How much support do you receive from your employer?

    • Enough support to help me through it

    10/10
  • 7. How well does your salary/package meet your costs?

    • My salary package is fine with me

    10/10
  • 8. Are there many opportunities outside of work?

    • Not really

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • It is a great place to work, supportive and amazing benefits

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • To definitely go ahed with any applications as its a good place to work

Details

Level 2 Apprenticeship

Finance

Scotland

March 2018

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