Complaints Assesor Review

Customer Experience Team, Complaints Assesor. (Home Insurance Department) I deal with the complaints and make sure that customer's experience with in the insurance is great and if not then I offer compensation and apology.

Yes, the team is developing on daily basis and there are further opportunities available.

It is good that we get to learn new stuff but sometimes we have to use our own time after work to finish our booklets.

Lloyds Banking group deal with their colleagues in very professional manner and make sure that their colleagues are looked after.

It is organised that we see our mentor once in every two months who then helps us with our subjects.

Our training provider is really supportive.

Support from the work is provided most of the times but sometimes when we are busy the work comes first.

Somewhere in the middle.

Not many events.

Yes

Because working here has helped me develop my career.

Be true to yourself and be enthusiastic to be a part of a big group.