Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • i work as a customer rep, my job involves takign a mixture of banking and online banking calls. which I love due to getting to help people with their accounts.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt alot of new skills, I have learned alot about my job role from the courses I have doen and with my own findings.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I love the programme, I love speaking the trainer about different thinsg. I love that it gets my brain working just to do different things.

    9/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • I feel extremely valued, my manager works very well to ensure that. My senior manager makes sure we all feel valued, she rewards recognition when it is due.

    10/10

  • 5. How well organised/structured is your programme?
  • its great, it provides me with plenty of self learning as well as getting to studfy for certain things. I have great support from all colleagues and my manager. lee the trainer is brilliant at helping me through everything.

    10/10

  • 6a. How much support do you receive from your training provider?
  • alot I know I have support when needed.

    9/10

  • 6b. How much support do you receive from your employer?
  • I get as much support as I need.

    9/10

  • 7. How well does your salary/package meet your costs?
  • it pays my bills, with some change

    8/10

  • 8. Are there many opportunities outside of work?
  • yeah there is alot we can do.

    8/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • great place to work, great benefeits and fantastic for buliding a future.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • be prepared. its not just a call centre.


Details

Level 2 Apprenticeship

Finance

Northern Ireland

March 2018


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