Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Cust service advisor, i handle calls from customers and help resolve their queriesa

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • have developed existing customer service sills and also learnt a lot of new facts about my organisation

    8/10

  • 3. To what extent do you enjoy your programme?
  • My programme provides me with essential need to know knowlegde that has helped greatly in my day to day role. The advisor is very friendly and helpful and i really enjoy the programme

    8/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • Very valued and feel like my contribution to my team is rewarded and appriciated

    9/10

  • 5. How well organised/structured is your programme?
  • The programme is structured very well and the topics flow very well into each other so i am able to use skills learnt in 1 unit for the next one

    9/10

  • 6a. How much support do you receive from your training provider?
  • Have had monthly visits and regular emails from my provider letting me know how i am progressing on the programme

    8/10

  • 6b. How much support do you receive from your employer?
  • My employer is very supportive and has provided ample time for me to work on my apprenticeship.

    9/10

  • 7. How well does your salary/package meet your costs?
  • Salary meets my usual costs very well with enough left over to save for the future

    9/10

  • 8. Are there many opportunities outside of work?
  • There are many oppurtunites outside work for things such as volunteering and fundraising.

    7/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • great employer with many oppurtunites to progress is a very inclusive company with a faitr wage


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Be yourself at the interview and treat each customer as you would want to be treated


Details

Level 2 Apprenticeship

Finance

Wales

March 2018


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