Rating

5.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am training as a commercial manager and so by accountabilities are: -responsible for delivering sales targets -required to lead and develop team to achieve business objectives -excellent communication skills -maximise income and minimise waste -sound understanding of business and people management principles -retail managers champion the way for personal development, training and continuous improvement

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • -people skills -people management -sales driving -driving custone service

    6/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoyed my experience so far as it is what I have wanted to do and have gotten a lot out of it

    6/10

  • 4. How valued do you feel by Marks & Spencer?
  • I feel like a valued member of the team, as if I have been here for longer.

    5/10

  • 5. How well organised/structured is your programme?
  • I would like to have had a better idea of the learning side a lot sooner that I actually did.

    4/10

  • 6a. How much support do you receive from your training provider?
  • We have contact if I have any issues and we always go through everything I have done and talk through what I have struggled with.

    6/10

  • 6b. How much support do you receive from your employer?
  • I have regular meetings with my line manager so they understand what’s targets are and what support I may need.

    7/10

  • 7. How well does your salary/package meet your costs?
  • No problem with this at all.

    10/10

  • 8. Are there many opportunities outside of work?
  • Not that I know of.

    2/10

  • 9. Would you recommend Marks & Spencer to a friend?
  • Yes


  • 9b. Why?
  • Because I have had a positive experience and you get a lot out of it.


  • 10. What tips or advice would you give to others applying to Marks & Spencer?
  • Make sure you set time to do your module work and set days with your line manager.


Details

Higher Level Apprenticeship

Customer Service

East of England

April 2018


View More Reviews
Recruiting? See how we can help you