Customer service Advisor Review

by NatWest

Best Apprenticeship Employer

Rating

7.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • customer service advisor. I help customers on a day to day basis. The range of queiries are massive. There is something new everday.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I love it

    10/10
  • 4. How valued do you feel by NatWest?

    • slightly under valued but at the same time very valued

    7/10
  • 5. How well organised/structured is your programme?

    • not very

    2/10
  • 6a. How much support do you receive from your training provider?

    • mixed

    5/10
  • 6b. How much support do you receive from your employer?

    • a lot

    10/10
  • 7. How well does your salary/package meet your costs?

    • It just about works

    8/10
  • 8. Are there many opportunities outside of work?

    • yes

    10/10
  • 9. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • It is a great place to work

  • 10. What tips or advice would you give to others applying to NatWest?

    • Be attentive and hardworking

Details

Level 2 Apprenticeship

Finance

North West

April 2018

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