Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a BT TSO switch and transmission engineer from day to day I will go around fixing faults and problems that I may face, for example fixing phone line and Wi-Fi problems running in fibre cables doing my part to connect the UK to network.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt lots of new skills within my short time at BT I have had numerous courses where I have learnt lots of new skills for example physics, how the network works and most importantly an overview of what BT actually does and what my job consists off. I have also improved my people skills as I have to work with people to complete jobs and meet new people as I go around.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have thoroughly enjoyed my programme within BT meeting lots of peoples as I go around and learning lots of new skills which will help me further my career and life skills for the future.

    9/10

  • 4. How valued do you feel by BT Group?
  • I feel that as an apprentice I am fairly valued within the team as I am a new and innovative employee to the company bringing lots of new ideas and help to the company. However, in contrast to this I feel that people sometimes get fed up of apprentices due to them or me taking a long time to pick things up and can't doing anything on my own at the moment.

    8/10

  • 5. How well organised/structured is your programme?
  • I feel that my programme is fairly well organised I mean they arrange courses for me to attend and college for me to attend to get my qualification in electronic engineering that'll I need to do my job.However, from day to day work its not very organised in my patch as I have to ring people to find out what i'm doing each day so it's up to me to find things to do.

    8/10

  • 6a. How much support do you receive from your training provider?
  • I receive a tremendous amount of support from my trainer as if I get into any sort of difficulties I can ring or email my trainer and they tend to get back to me fairly quickly with the help needed to complete my job.

    9/10

  • 6b. How much support do you receive from your employer?
  • I will receive a good amount of support from my employer providing that I have asked for some help.

    8/10

  • 7. How well does your salary/package meet your costs?
  • Unfortunately as I am an apprentice my wages aren't too good at the moment so could probably do with a bit more money however, as I go on throughout the apprenticeship my salary will increase which will be ideal.

    7/10

  • 8. Are there many opportunities outside of work?
  • At the moment there are too many, however as I come towards the end of my apprenticeship I will have a lot more opportunities as I have been told I need to learn my job first.

    6/10

  • 9. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • It is a good business to work for with lots of opportunities to proceed throughout the company furthering your career at BT


  • 10. What tips or advice would you give to others applying to BT Group?
  • I would say have a clear mind on what you want to achieve at BT and most importantly be prepared its not just a one step process to get the job do your research and be prepared.


Details

Level 2 Apprenticeship

Information Technology

South West

May 2018


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