Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Looking after the copper network and making sure our customers have a great service. Fault finding,providing lines, upgrading customers to super-broadband On a daily basis the front end of openreach's face for the customer.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I've just finished my NVQ in telecommunications and also doing my maths,English and ICT functional skills. 16 weeks intense training at Yarnfield, Nursluing and budding. The 1st August I went live out on my own, but help was only a phone call away at anytime to your team or buddy/coach. I've not stop learning it non stop

    9/10

  • 3. To what extent do you enjoy your programme?
  • Each day is different, each job is different, working with customers at the forefront of the business.. the whole role is Great and enjoyable...

    9/10

  • 4. How valued do you feel by BT Group?
  • From the start its been nothing but help from our teams/managers My end of year 1 to 1 with my manager has been great and positive. Openreach have invested in me and are helping me to be a great engineer. That's what makes me feel valued.

    9/10

  • 5. How well organised/structured is your programme?
  • For me its been great just what I expected...hard work and a lot of information to take in....

    9/10

  • 6a. How much support do you receive from your training provider?
  • All the way through this process and everyone willing to help or point you in the right direction.

    9/10

  • 6b. How much support do you receive from your employer?
  • What ever we need, as we can talk to anyone at anytime. Or look for the right information on Bt/openreach HR internal website.

    9/10

  • 7. How well does your salary/package meet your costs?
  • My salary reflex's that I'm a trainee, my pay rise is due this month May 10th. It can only get better with overtime and experience.

    9/10

  • 8. Are there many opportunities outside of work?
  • I don't have much time to do any work activities after work. In my spare time I enjoy DIY,walking and gardening

    8/10

  • 9. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • Its a great job, and its a opportunity to further yourself while being in a team environment.


  • 10. What tips or advice would you give to others applying to BT Group?
  • Read the questions slowly. Ask for help if you need it. Don't rush check it twice


Details

Level 2 Apprenticeship

Engineering, Information Technology

South West

May 2018


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