Customer Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

5.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Helping and dealing with customer queries and enquires both on Help & Advice and the counter.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • ATM balancing,

    6/10
  • 3. To what extent do you enjoy your programme?

    • Not too much.

    3/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • Very.

    7/10
  • 5. How well organised/structured is your programme?

    • Not organised.

    3/10
  • 6a. How much support do you receive from your training provider?

    • 1 meeting every 2-3 months.

    3/10
  • 6b. How much support do you receive from your employer?

    • 8/10
  • 7. How well does your salary/package meet your costs?

    • Quite well.

    7/10
  • 8. Are there many opportunities outside of work?

    • Yes.

    5/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Work life balance.

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Get involved.

Details

Level 2 Apprenticeship

Finance

North West

May 2018

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