Lending Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Im a loans and credit card sales and service agent working within Lloyds Banking Group. I am regulated with a Lending License to help customers apply for products that are suitable and helpful for them. I also can give balances and make transactions on current accounts.

8/10

2. Have you learnt any new skills or developed existing skills?

Yes, ive learnt a lot about the running of business and different tactics used with promotion and sales and service. I have only been doing the course since January (enrolled december 2017) but feeling happy with what ive learnt so far.

8/10

3. To what extent do you enjoy your programme?

Very much so. I look forward to my time with my apprenticeship leader and I am glad I am able to use some hours of my workday to learn

9/10

4. How valued do you feel by Lloyds Banking Group?

Very valued, I feel we are well rewarded and given good opportunities.

10/10

5. How well organised/structured is your programme?

Very well organised. Particularly with my new assessor Jason Binnie

9/10

6a. How much support do you receive from your training provider?

Plenty of support. Jason is a great communicator and I can email or phone if I need further support

10/10

6b. How much support do you receive from your employer?

Lots of support, my time is always keyed so I can take part and my manager is interested and supportive of what im doing

10/10

7. How well does your salary/package meet your costs?

I am paid well for my role. My childcare costs are very high but we manage. My husband is a Lloyds Bank Employee also

8/10

8. Are there many opportunities outside of work?

Yes. Plenty such as retail stars and other reward days out as well as opportunities to volunteer. I volunteer two hours at a local school every week during my work hours supported by the business

9/10

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

As an employer definitely. I think they are flexible and great with staff with fair management. As a bank I am not sure, queues can be very long and branches are closing. The internet banking is very good and things will improve next year after a planned system update.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

Be yourself, try and have some information before hand of the job you are applying for, do your research and have good examples of things youve done in previous jobs that made you stand out.