Customer Service Adviser Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers to a hugh standard

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned more about the banking sector e.g. sanctions

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy my programme very much as it has given me the opportunity to meet new people and learn new things.

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I feel valued

    10/10
  • 5. How well organised/structured is your programme?

    • i think my programme has been structured well as the first work book i have to complete has been mostly about my working conditions etc and there have not been any questions too far advanced compared to what i am learning just now

    10/10
  • 6a. How much support do you receive from your training provider?

    • My trainer has emailed me to make sure i am getting on ok and to let me kno when she will be in the branch to visit.

    10/10
  • 6b. How much support do you receive from your employer?

    • My employer has been helpful with any questions I have had

    10/10
  • 7. How well does your salary/package meet your costs?

    • My salary is to be expected for my hours

    10/10
  • 8. Are there many opportunities outside of work?

    • n/a

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • yes. ?It is a great place to work with a friendly atmosphere sand plenty of opportunities to learn new things

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Be yourself, friendy, kind patient etc. Lloyds BG is a great place to work/

Details

Level 2 Apprenticeship

Accounting, Finance

Scotland

May 2018

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