Bar apprentice Review

I am working both on the bar and with food, learning the correct procedures for good hygiene practice and to meet brand standards. I interact with customers, collegues from both back and front of house and convey important and relevent information to managers or supervisors. I am responsible in ensuring a good customer journey, food presentation, handling money, complaints and using the till IT software. Depending on the time of shift I can be responsible for setting up or closing the bar to the given standards.

I have developed further in handling customers, especially in complaint situations, learnt about standards in the kitchen to ensure food is safe and of good qaulity.

I love the atmosphere created by the core team, and the summer additional staff. The job can be demanding, but its not overbearing when the staff work well together. The apprenticeship itself was less time consuming than I had thought and was able to work well with what I was learning on the job.

Recognition for good work is pretty constant from managers, either in the group chat or in meetings, whether its a general acknowledgement or just one person. Managers are good at working with my personal needs and do work around personal issues as much as they can, wich is fantastic.

Very Well organised training from my online learning and the support from my trainer. Although subjects are bound to overlap it never leaves you clueless on a particular aspect. If unsure the trainer is always available to help.

A lot. The trainer is always available by text or email. Phone calls are frequent to record how far I have got with the work and to make sure I am on track. Regular meetings allow me to wget work done in a sensible time frame but also help me bring up any issues with the work before it becomes a last minute issue.

All of my collegues are happy to help me with any questions, my manager and assistant manager are happy to go through anything with me to ensure I am comfortable with the task or topic.

I struggle to earn enough for my outgoings, especially having joined in the winter at a seasonal pub. Although I did know that an apprenticeship was not on a full wage.

I do over time in my spare time to ensure financial income.

Yes

Good policies in place to look after workers, I haven't yet had a problem with them.

Be yourself and relax, training is given to ensure you meet the standards of the brand you are in and the interview and assessment day generally lets you know what you are in for.