Senior Customer Advisor Review

I am a Senior Customer Advisor dealing with Credit Card Servicing, Credit Card Needs Met and Overdraft Needs Met.

Yes, I have learnt a lot of new transferable skills from this programme.

I really enjoy the programme. It helps me learn new things, and pushes me to develop pre-existing skills.

Very much so. I feel really appreciated by the business because they would pay for this course, and give me the additional time and resources I would need to complete the course.

Very well. My Trainer Assessor keeps us to the plan very well.

A lot. Not only do I receive the 2 hours side by side training, I also receive updates on my work by email and I know if I have a problem I just need to ask.

Again a lot. My Team Manager focuses heavily on this, and wants to make sure I am fully utilising the skills I am learning.

There are no costs to myself.

I don't know, I haven't looked.

Yes

I feel that they really care about the staff, and the work they are doing to improve the country is fantastic.

Give it your all so that you get all you can out of it.