Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Provisioning customer circuits and dealing with clients to ensure we provide good quality service to our customers.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have Increased my knowledge of the Virgin Media network and how we cater our services to support customer requests.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I thoroughly enjoy my daily job and am always open to learning new skills.

    10/10

  • 4. How valued do you feel by Virgin Media O2?
  • Very. the support everyone receives in this team is incredible and we are all one big family under the Virgin umbrella.

    10/10

  • 5. How well organised/structured is your programme?
  • The course is well structured and is designed to suit individuals who both work and study at the same time.

    8/10

  • 6a. How much support do you receive from your training provider?
  • Training is always provided and everyone is supported in accordance to their PDP.

    7/10

  • 6b. How much support do you receive from your employer?
  • My employer is always on hand to mentor and support me when required.

    9/10

  • 7. How well does your salary/package meet your costs?
  • For the level of degree I am doing and the amount of work I am putting in, I am satisfied with my salary.

    9/10

  • 8. Are there many opportunities outside of work?
  • As an apprentice I feel as though I don't take part in enough activities outside of work. This is something that I feel could change in the future.

    5/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • A very calm and relaxed working environment. Help is always provided and one of the main reasons I love working here is that it is your responsibility to improve yourself and take your skill set to the next level.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Be eager to learn and be prepared to learn something new everyday. Always be open to working with different teams/ clients and with the right mentoring... embrace the future as a fully qualified networking engineer.


Details

Degree Apprenticeship

Information Technology

North East

May 2018


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