Apprentice Provisiong Engineer Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

7.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Apprentice Provisioning Engineer. Creating pre builds for business installs, or installing business services. Interact with mainly people in my small team and others within the same department as me. We rarely talk to customers. Our main responsibility is making sure everything is spot on and okay.

8/10

2. Have you learnt any new skills or developed existing skills?

Lots of training going on within the company and getting me the skills I need to complete my daily job. Also skills that will help me in the future and not necessarily within Virgin Media. Going for my Cisco qualification which is CCNA

8/10

3. To what extent do you enjoy your programme?

I enjoy the work and who I work with. It can be very interesting what I like and can be very rewarding.

9/10

4. How valued do you feel by Virgin Media O2?

I feel like a key member of staff, and my manager appraises me where appropriate. My work rates are recognized and always rewarded.

10/10

5. How well organised/structured is your programme?

The program is new to the company so there are a lot of learning curves for the managers and the apprentices themselves. We receive a lot of time for us to study our uni work and people are always on hand to help us. The program isn't the best organized, but we are trying to push for improvements that we need.

6/10

6a. How much support do you receive from your training provider?

We don't have any internal staff that are there to help us with our uni course as this is all external. The managers expect us to get on with the business work and don't offer more than that at times.

6/10

6b. How much support do you receive from your employer?

Our team leader is very helpful and is always fighting our case and helping us out. We used to have a mentor but that has phased out over coming months.

5/10

7. How well does your salary/package meet your costs?

In terms of salary it is okay for an apprentice, but lower in terms of the work we actually do. We don't receive much in regards to expenses and hotels for when we are away studying, or if we do we have to fight for this. The location is great for me and easy to get to.

5/10

8. Are there many opportunities outside of work?

There isn't much in regards to outside of the company, but in the company within working hours we sometimes have charities etc come int.

7/10

9. Would you recommend Virgin Media O2 to a friend?

Yes

9b. Why?

Nice and chilled environment and everyone gets a long. They can help you achieve your goals.

10. What tips or advice would you give to others applying to Virgin Media O2?

Not to be nervous! Very relaxed environment and the interviewees where pleasant to speak with. I would like to have known a lot more about what it would be I was doing when I was starting though.