Rating

3.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I visit customers to install and or fix their broadband, tv and phone line

    5/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned about RF signal and how telephones and broadband works

    6/10

  • 3. To what extent do you enjoy your programme?
  • The holiday is generous and it is great when I get some time off. The job itself is quite stressful and the whole apprenticeship has been a bit of a mess

    3/10

  • 4. How valued do you feel by Virgin Media O2?
  • Not at all. I don't feel that they have put much effort into my development and it feels like I have just been doing as much jobs as possible for them for way less money.

    1/10

  • 5. How well organised/structured is your programme?
  • Now it doesn't seem too bad. But up until a couple of months ago I had no idea what I was supposed to be doing as my apprenticeship manager got made redundant and there was no support or advice for about 6 months of the year apprenticeship

    1/10

  • 6a. How much support do you receive from your training provider?
  • I think now GKA have taken over support is there if I need it. But based on the year so far it has been non existent up until recently

    2/10

  • 6b. How much support do you receive from your employer?
  • I know my manager will help me if needed the problem has jusT been complete lack of communication as to what work I was supposed to be doing for my qualification

    5/10

  • 7. How well does your salary/package meet your costs?
  • To be honest the money could be a lot worse for an apprenticeship but considering the amount of work I have done it isn't great.

    5/10

  • 8. Are there many opportunities outside of work?
  • Not sure what this questions means exactly

    5/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • No


  • 9b. Why?
  • Overworked, underpayed.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Anything other than service is probably great. Avoid being a technician


Details

Level 3 Apprenticeship

Information Technology

South East

May 2018


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