Desktop Support Analyst Review

by Co-op

Best Apprenticeship Employer

Rating

6.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Desktop support analyst - dealing with day to day second line IT issues

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • IT systems & networking Level 3 NVQ

    7/10
  • 3. To what extent do you enjoy your programme?

    • The course was enjoyable, especially the time spent in the classroom with QA

    8/10
  • 4. How valued do you feel by Co-op?

    • Well valued for an apprentice with in the team

    6/10
  • 5. How well organised/structured is your programme?

    • 5/10
  • 6a. How much support do you receive from your training provider?

    • QA are very helpful inside and outside the classroom. Tutors provide lots of support

    10/10
  • 6b. How much support do you receive from your employer?

    • well supported

    5/10
  • 7. How well does your salary/package meet your costs?

    • Very generously

    8/10
  • 8. Are there many opportunities outside of work?

    • Only been presented with a few out of work opportunities

    2/10
  • 9. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • The co-operative offer a supporting environment for apprentices

  • 10. What tips or advice would you give to others applying to Co-op?

Details

Level 3 Apprenticeship

Information Technology

North West

April 2014

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