Rating

6.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • my role is a team leader in a coop food branch. I am on a retail management course. On a day to day basis I do my normal role plus shadow my manager to learn where I can and go to monthly conferences.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes, i have learnt more about office work and behind the scenes of the coop. Not jus in-store things.

    9/10

  • 3. To what extent do you enjoy your programme?
  • this programme is quite intense at times, but I enjoy learning new things.

    9/10

  • 4. How valued do you feel by Co-op?
  • i feel I could have a little more support, but I'm doing well and have a good team.

    7/10

  • 5. How well organised/structured is your programme?
  • sometimes it can be hard to get in touch with my tutor from HArt learning and the online e-learnings can be temperamental which is annoying.

    6/10

  • 6a. How much support do you receive from your training provider?
  • she sends WhatsApp messages a few times a week to see how we are going on.

    5/10

  • 6b. How much support do you receive from your employer?
  • my manager helps me where he can, not really heard much from anyone else in the coop.

    5/10

  • 7. How well does your salary/package meet your costs?
  • still on the same salary as before I started. so a normal Team leader wage.

    6/10

  • 8. Are there many opportunities outside of work?
  • theres confrences we attend outside of work, but can't think of any opportunities to be had.

    5/10

  • 9. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • i have been working for the coop for nearly 10 years and love my team and enjoy my work.


  • 10. What tips or advice would you give to others applying to Co-op?
  • It's a fast paced environment so be prepared to be a worker. And be a team player.


Details

Level 3 Apprenticeship

Customer Service

Yorkshire & The Humber

May 2018


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