Rating

4.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am an apprentice manager. So this involves day to day running of the store, working delievries to completing paperwork. Customer service and managing people.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt many new skills throughout my 3 years experience and improved upon existing skills. Proving to myself I am capable of things I didn't think I was.

    8/10

  • 3. To what extent do you enjoy your programme?
  • For the first half of my apprenticeship, I truly did enjoy it. I felt like an important part of the team and enjoyed learning new things. I thrive with a challenge. However as things progressed, I don't feel I was given the correct opportunities to learn and grow. Things changed and no one really cared what happened.

    5/10

  • 4. How valued do you feel by Aldi?
  • I do not feel valued by aldi. Due to management changes, and many other including factors. I have been treated in ways that are not acceptable and not looked after in the ways I would expect from such a business. There is no one to turn to and quite often am made to feel like I have to watch my back. I was made to feel like a burden.

    1/10

  • 5. How well organised/structured is your programme?
  • The college side of the work was well structured, I was kept on track and completed my qualification with no worries. However the in store/on the job training was poor at times, not being given the opportunities to learn but having to complete the paperwork to say I had. An in store mentor or someone specific to structure and help with this would have made a huge difference.

    2/10

  • 6a. How much support do you receive from your training provider?
  • My training provider from the college side of things was great, she was kind and attentive and willing to answer any questions and help every step of the way. She was a great help in me achieveing my qualification.

    9/10

  • 6b. How much support do you receive from your employer?
  • Next to none. I found the lack of support very difficult for me to thrive and achieve my best potential. I have not felt looked out for or supported in a long time.

    1/10

  • 7. How well does your salary/package meet your costs?
  • The salary is better than most places, but for the job we do I feel it is not enough. I struggle to pay my bills every month. Always living pay cheque to pay cheque. Considering how hard apprentices within aldi work, the pay does not reflect that.

    4/10

  • 8. Are there many opportunities outside of work?
  • Not that I know of.

    1/10

  • 9. Would you recommend Aldi to a friend?
  • No


  • 9b. Why?
  • My personal experience of aldi has not been a nice one. I love my job and always have, but the environment I am made to work in, the lack of support/care, the mistreatment and the physical issues and mental stress are sometimes not worth it for most people. I wouldn't wish my personal experience for anyone no.


  • 10. What tips or advice would you give to others applying to Aldi?
  • Know what you're getting into.


Details

Level 3 Apprenticeship

Customer Service

Scotland

June 2018


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