Rating

5.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Claims Handler, Emails, investigations, FNOL, Calls, Meetings, Ensure A-Z case handling, Review each file accordingly and take relevant steps and issue legal proceedings if necessary.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Nothing yet, still early days as I will be starting again in 2018 september due t being off long term sick, I already have a law degree which I am try to progress.

    7/10

  • 3. To what extent do you enjoy your programme?
  • Work life fits in with the course with the on the job training, company culture and staff engagement is good, the course is outsourced and in working progress although I am not up to date since I last did the course.

    3/10

  • 4. How valued do you feel by Virgin Media O2?
  • Hmmmm, I think this is a rocky question and would not like to answer this, however; from experience, staff are recognised for their hard work, external recognition is not something I have seen. All input is taken on board i.e case clinic.

    9/10

  • 5. How well organised/structured is your programme?
  • Pretty poor at the start, I dont know now.

    3/10

  • 6a. How much support do you receive from your training provider?
  • Only emails now, not really a personal connection as you would see you tutors every other day at university, it different due to being distance learning.

    5/10

  • 6b. How much support do you receive from your employer?
  • Not really been in a position to receive support, however, whenever issues are raised, the employers take this up with the course provider.

    10/10

  • 7. How well does your salary/package meet your costs?
  • Hmmmmm, no comment, everybody would love more pay.

    1/10

  • 8. Are there many opportunities outside of work?
  • ................................................................

    5/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • Good values, staff are cared for.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Be positive, get on the Virgin Bangwagon and "You'll never walk alone"


Details

Higher Level Apprenticeship

Legal/Law

Yorkshire & The Humber

July 2018


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