Credit Controller Review

by E.ON

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As a credit controller, my responsability is to analyse accounts with debt and find the triggers and discuss with customers in order to find the best solution for their account.

10/10

2. Have you learnt any new skills or developed existing skills?

I've developed both my soft and techinal skills. It was an amazing opportunity for my professional development.

10/10

3. To what extent do you enjoy your programme?

I highly recommend to follow an apprenticeship as it allows you to work and learn in the same time.

10/10

4. How well organised/structured is your programme?

The program was well structured. We've had online classes with a tutor and also a platform courses to complete.

10/10

5. How much support do you receive from your employer?

I was encouraged all the time by my employer and was always willing to help.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provided always answer on the spot to all my queries, is flexible and supportive.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

This qualification allowed me to gain more skills and to put these in practise on a daily basis. As an example, the communication and negotiation skills help me while I have a tough conversation with customers. In this way, I remain calm and provide all the necessary information, but in the same time I manage to resolve the debt.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

7/10

9a. Would you recommend E.ON to a friend?

Yes

9b. Why?

It is a good place to work. It is diverse and inclusive. It is a modern environment and you receive the support needed for your professional development. Also, you make a lot of friends. Which leads to a good workplace. Highly recommend.

10. What tips or advice would you give to others applying to E.ON?

Be yoursef, be confident and do your research.