Credit Controller Review

On a Credit Controller Level 2 apprenticeship I'm learning how to have good conversations with the customers and how to resolve their debts issues. I'm changing teams every couple months to learn as much as possible and to get knowledge what different teams are doing. Work is based on a contact with the customers on a daily basis.

Yes I have learnt a lot of new skills and developed my existing ones. I learnt how to manage my time and how to have a great conversations with the customers. I learnt how to navigate in the system, how to type quickly and be focused on couple things in one time and this is not everything as there is many more.

I enjoy my programme because it is rewarding. I have met a lot of interesting people, shared experience, developed my skills and knowledge. There is always something new to learn and you never get bored. After being hired you always have an opportunity to change departments so it is not like you are stuck in one place, you can develop further.

The structure of the programme is well organised. At the beginning you have around 6 weeks learning time in the sessions room with different tutors who are welcoming you within a business and providing with the basic knowledge which is needed to start a job. You are also getting the whole plan with a calendar for next 1,5 year. Then you are getting into to the job with help from your colleagues and managers and your course is also starting in same time. You are receiving notifications and calendar appointments when something is happening so you are always well informed about everything.

I have a lot of support from my employer. They providing this whole 6 weeks training on a very beginning and then you have a coaching sessions on a weekly/daily basis when you are struggling with anything. 1-2-1 on a monthly basis with managers and apprenticeship managers and a lots of understanding in situations like childcare problems.

From Kaplan we are receiving also a lot of support. We are having a review calls every couple months to check our progress and the way how they can help us. Also we have sessions scheduled for whole two days in January and each of us have a tutor who is helping through whole apprentice time.

I think it helps. It is building my confidence based on the knowledge which I'm getting from my training provider. It also helps because I can build up my skills and develop some more which are really important in my work environment. With information which I'm getting from my training provider I have more clear picture of how to react in different situations.

Yes they are. During Christmas holidays we were having a team meal in one of the nearest restaurants to socialise and relax after work. Also we are having lots of incentives based on our hard work and where we can win some prizes. There are also a fundraisers for charity purposes.

Yes

I believe this a company which is trust worthy. It is providing a great opportunity for developing you skills and knowledge and also to get know many interesting people. You can easily broaden your horizons with E.ON and have a clear vision of your future. I am also using their energy at home and have never had any problems.

When you would be applying to E.ON make sure that you will list everything which you are good with and be proud of it. When you will come for Interview make sure you are not too nervous, be yourself and give what's the best in you. Come prepared with answers for some typical interviewing questions, have these answers in your mind and tailor them to specific questions. Don't worry!