Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Transport for London to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Transport for London?
My role involves assisting others within the commercial development team in regards to lettings, and administration of them. Currently I am involved in a number of projects, the main of which is in relation to the valuation of the TfL estate; I am involved in gathering property information, collating it into tenancy schedules, and coordinating its sending it to an external valuation team.
I have learnt what it is like to work within a professional office environment; I have gained a greater understanding of time management, and the management of expectations that follows with it. In addition I have also gained a better understanding of how to conduct myself professionally when dealing with members of my own team, and external agents.
At times the programme can be quite enjoyable, when I am given adequate support for the workload given to me, and am also included in available opportunities. Unfortunately this is not always the case, and I have experiences a number of periods where I felt largely ignored until I pushed a great deal to be included once again, which greatly reduced my enjoyment of the programme.
The structure of the programme varies wildly; some individuals have taken great effort in providing me with opportunities and support in my daily work and projects, however there has been a number of times where I was simply forgotten about, and no members of my team seemed willing to provide me work or support. In addition to this the university I am attending are wholly unorganized, with no idea what their own staff or departments are doing most of the time.
The support I receive from my employer varies; whilst I am provided a great amount of support from my line manager, other individuals and colleagues seem unwilling to provide support and help to even the most basic requests. For example, upon joining I was not given the permissions required for internal IT systems essential to my job. Despite trying for the last 4 months to gain this access, and having spoken to around 20 individuals regarding this, I have still made no progress.
Certain lecturers go a great deal in ensuring we understand the content of their classes and our course, making sure to explain things clearly and effectively. Other lecturers seem largely uninterested in making sure we learn anything of value, whilst the university and general support staff would struggle to help themselves, let alone any student.
As it currently stands, my qualification is not at all relevant to the job I am doing. I have been informed that as of 3 years from now, I will be learning more relevant topics from my training provider. Until that time, I am having to rely on knowledge I teach myself, and information I pick up from colleagues.
Occasionally there are team social events which I can attend, however if there is a sport team, or any professional networking events, then I have not been informed of them in any way. There are some volunteer opportunities which I have applied myself for where available, but on the whole there is not much extra-curricular activity.
Yes
Despite the various issues I have experienced, Transport for London appears to be a good company to work for in relation to the opportunity it provides, and the benefits that come with it. The opportunity I have been provided in regard to my qualification and job experience are wholly quite valuable, as such I think it would be good for others to experience similar.
I would tell them that despite the difficulty they may experience in regards to HR issues, things taking a while to progress, or lack of general structure, this is largely offset by the opportunity available to them; as long as they continue with a good work ethic and try their hardest, it will be ultimately worth it,
Details
Degree Apprenticeship
Business Operations
Central London & City
January 2019