Administration Assistant Review

Each day I carry out administrative assistance such as invoicing, Filing, Archiving, Creating and updating Excel Spread sheets, Leasing with customers internally and externally on a daily basis via email and over the phone, Updating Imperial and DAF systems and using the Kerridge system daily to update and create information

During my time at Imperial, I have gained all the administrate skills that I now know as I started with minimum knowledge. Working with internal and external customers over the phone and face to face has improved my personal confidence and communication skills this has helped me outside of work as well as at work.

I have really enjoyed my apprenticeship at Imperial Commercials as I was always given help when it was needed to succeed. I enjoyed getting to know the product of the company as well as learning a completely different job role to what I was used from my past experience and employment.

The program was very well structured as I always knew what tasks to complete before my next visit from the tutor. From the start of the apprenticeship I also knew what each module consisted off and had full support from the college and my tutor and this gave me the support I needed to finish the apprenticeship

Imperial show a lot of support towards their apprentices as this is shown through one to one meetings on a monthly basis with your manager and mentor/tutor. This helps with monitoring the progress and work load that I receive each month and the work could be carried out in my working hours.

My tutor was very helpful though out my apprenticeship as she was always willing to help with any question I had at any time. My tutor visited every month without fail and each time a new assignment was set, she made sure I understood what was being asked of me completely before leaving. She was always a call or email away and this was very useful.

Through out gaining my qualification I have learnt a lot to do with the job I had been training for and his helped for when I started as a non-apprentice as more was asked of me and I was able to provide the help and understanding to do my job.

Imperial Commercials is a very large dealership and because of this we are invited to annual conferences with other depots and regions as well as our own customer events. We also attend courses at the head office to further out training and knowledge of the product we work with every day.

Yes

I would definitely recommend Imperial to a friend because of the great benefits the company has to offer, such as the training courses that we attend as well as the paid annual leave, bank holidays and the pension scheme. As well as the friendly, kind and helpful people though out the business.

I would tell everyone to always show that they are willing to get stuck in and always give it a go as you will always have the help given to you if and when you need it from your training provider and the department you are working in. Imperial are always willing to go the extra mile.