Customer Analyst Review

by DHL

Best Apprenticeship Employer

Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Driving customer centricity Manage customer survey

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Office skills (Excel etc) Facilitation skills Business and management skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • Very much - highly recommend

    10/10
  • 4. How well organised/structured is your programme?

    • Very well structured (1 study day a week) good managed work load

    10/10
  • 5. How much support do you receive from your employer?

    • As much as required

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Quite self taught, more face to face time would be ideal!

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Only just started - however I think there will be more benefits as it goes on.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Social activities occasionally.

    9/10
  • 9a. Would you recommend DHL to a friend?

    • Yes

  • 9b. Why?

    • Great employer with great benefits. Endless possibilities with such a huge company.

  • 10. What tips or advice would you give to others applying to DHL?

    • Learn what we do before you start/Research

Details

Degree Apprenticeship

Business Operations

East Midlands

February 2019

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