First Line Manager Review

by DHL

Best Apprenticeship Employer

Rating

7.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

First Line Manager: -Briefings, start of the shift, give task to colleagues - checking performance, hours against budget - make sure we hit daily goals - managing absence, holiday

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learn about 5's and 8 waste - these were 2 new thing that I have learned.

8/10

3. To what extent do you enjoy your programme?

I enjoy the course in every part of it.

9/10

4. How well organised/structured is your programme?

This is the first course I take part in so it is hard to judge, however it's well organised.

8/10

5. How much support do you receive from your employer?

My employer is supporting me as much as it can. Always allow me to attend the sessions without issue.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive support from training provider as much as I need. Answers any questions with immediate effect.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have learned new things, how to do the audit and what step needs taking to implement new changes. I have learned that not always it is a easy way to improve however if you have a plan and you follow the steps you should be able to change anything.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

2/10

9a. Would you recommend DHL to a friend?

Yes

9b. Why?

It a great place to work.

10. What tips or advice would you give to others applying to DHL?

Great environment to work in. Do the best to keep customer happy.